Date of Award

Spring 5-20-2019

Document Type

Dissertation

Degree Name

Doctor of Education (EdD)

Department

Educational Leadership

First Advisor

Barbara Hill, Ed.D.

Second Advisor

Chike Akua, Ph.D.

Third Advisor

Daniel Teodorescu, Ph.D.

Abstract

Employee engagement in the mission of the organization is a critical component of success. In fact, it strongly contributes to the workers’ satisfaction levels and motivation. Moreover, it forms the atmosphere in the organizations. Therefore, employee engagement is a critical concept met not only in management but also in sociology and psychology. Focusing on the human factor, the current research is aimed at examining the factors affecting historically black colleges and universities’ (HBCU) staff engagement. The research question for the study is, are employees who have favorable views of their career development opportunities more likely to be engaged than other employees?

Three research hypotheses were defined accordingly to answer the research question. The quantitative approach was helpful in determining the areas that were interrelated. The interviews with 20 members of an HBCU staff were conducted online.

With the chosen methods and statistical analysis, the evidence proved that career development opportunities increased the level of employee engagement at HBCUs. The results did not show any significant correlation between the employees’ engagement and communications. The perception of the organizational change was not an essential contribution to employees’ devotion. Thus, it is evident that the improvements in career management and planning could become effective to increase the satisfaction of employees with their work organization. The study was limited, as it relied on the results from only one university. It did not reveal the meaningful correlation between engagement and communications. However, the answers of the participants showed that the process of information distribution, planning, explaining, and executing organizational changes at HBCU are important. Therefore, it is highly recommended to investigate the same variables in different contexts and expand the research to be able to generalize the data. Paying attention to different positions and experience of the workers can also influence the results relying on the interviews conducted with more people.

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