Date of Award


Degree Type


University or Center

Clark Atlanta University(CAU)

Degree Name


Counseling and Human Development

First Advisor

Dr. Robert Smothers


Employee Assistance Programs (EAPs) have proven to be an effective management strategy for the prevention and resolution of employee problems. With a significant rate of substance abuse, psychological or emotional concerns, childrearing issues, marital concerns and a heightened interest in wellness today, EAPs provide a valuable service at a significant cost benefit to the company or organization. Despite the fact that EAPs have been in existence for nearly 75 years, they are utilized by only 2% or 3% of the employees at any given time.

All of the forty-one United Negro College Fund (UNCF) member institutions were administered the Employee Assistance Survey. The Employee Assistance Survey was designed to gather demographic information as well as information relating to the design, utilization, and costs of the UNCF member institutions' Employee Assistance Program.

All of the forty-one UNCF member institutions responded to the Employee Assistance Survey. The survey results revealed that five of the forty-one UNCF member institutions have contractual arrangements with Employee Assistance firms. Thirty-two of the UNCF member institutions rely on the Human Resources or Personnel Director to provide Employee Assistance Services. The four remaining UNCF member institutions rely on the following for the provision of Employee Assistance Services: Licensed Professional Counselor; Ph.D. Level Psychologist; Masters Level Psychologist; or a on-site Student-Faculty Counseling Center.

The costs of the Employee Assistance Services ran from a cost of zero to a maximum of $27.00 per employee per year. The UNCF member institutions reported that alcoholism, drugs, stress, workplace issues, and family related problems as primary causal factors for Employee Assistance referrals. Most of the UNCF member institutions with Employee Assistance Programs in place reported utilization rates at 10% or below for academic and non-academic staff.

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