Date of Award


Degree Type


University or Center

Atlanta University (AU)

Degree Name



Public Administration

First Advisor

Dr. Keith C. Simmonds


The study's objective is to examine the implementation of the Upward Mobility Program (UM) in the Atlanta Regional Office of Personnel Management (OPM) and other selected federal agencies. It is the writer's view that the spirit of the program is an admirable one since it attempts to qualitatively improve the skills and elevate lower GS grade employees to higher grades.

In its analysis of the implementation of UM the study discovers important gaps between the promise and performance of the program. Management's commitment to the program varies from agency to agency. Employees participation in the program is low, largely because of insufficient knowledge about the program and general inactivity in some agencies.

OPM, where the writer was interned, exhibited ineffective implementation and therefore few employees actually benefit from UM. Knowledge about OPM's ineffective Upward Mobility Program was obtained through participant observation and interviewing relevant employees. Information on the other agencies discussed in the study was obtained from secondary data.