Date of Award

5-1-2012

Degree Type

Dissertation

University or Center

Clark Atlanta University(CAU)

School

School of Education

Degree Name

Ed.D.

Department

Educational Leadership

First Advisor

Dr. Trevor Turner

Second Advisor

Dr. Moses Norman

Third Advisor

Dr. Darrell Groves

Abstract

The purpose of this study was to investigate the level of satisfaction of a high school counseling program based on the perceptions of parents, students, teachers, and administrators. One hundred and ten high school seniors that were 18 years of age and older, 59 parents, and 45 teachers at a high school in the Atlanta metropolitan area participated in this study. Five administrators and four counselors completed an open end questionnaire. The participants were asked to complete a survey and questionnaire that were developed by the researcher. There were 11 research questions that guided this study.

The results indicated that relationships impact how parents, students, and administrators perceive counselor satisfaction. Teachers and administrators agreed that there was a relationship between the performance of counselor duties and levels of satisfaction. While all stakeholders believed that inadequate staffing concerns impact school counselor’s ability to perform satisfactory service.

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